Shipping Policy

Last Updated: [25 of February 2025]

1. Introduction

Welcome to SUPA. This Shipping Policy outlines the information regarding order processing, shipping methods, delivery times, and associated costs. We strive to ensure your order is processed and delivered quickly and efficiently.

2. Order Processing

  • Processing Time: Orders are typically processed within 1-2 business days after payment confirmation (excluding weekends and holidays). Orders placed after our daily cutoff may be processed on the following business day.
  • Notification: You will receive an email confirmation once your order has been processed and shipped.

3. Shipping Methods & Estimated Delivery Times

  • Standard Shipping:
    • Estimated delivery: 3-5 business days within the domestic region.
  • Express Shipping:
    • Estimated delivery: 1-2 business days when express shipping is selected at checkout.
  • International Shipping:
    • Estimated delivery times vary by destination and may be subject to customs processing. Please note that international shipments can take longer than domestic orders.

Please note that delivery times are estimates and may vary based on factors beyond our control.

4. Shipping Costs

  • Calculation: Shipping fees are calculated at checkout based on your location and the selected shipping method.
  • Promotions: Free shipping promotions may be available on select orders or during special events.

5. Tracking Your Order

Once your order ships, you will receive an email containing a tracking number and a link to track your shipment online. You can use this information to monitor the progress of your delivery.

6. Address Accuracy

Please ensure that the shipping address provided is accurate. SUPA is not responsible for delays or delivery failures due to incorrect or incomplete address details.

7. Delays & Issues

While we strive to meet the estimated delivery times, unforeseen circumstances such as extreme weather, carrier delays, or customs issues may affect your order. If a significant delay occurs, we will notify you promptly and work to resolve the issue.

8. Contact Us

If you have any questions or concerns regarding our shipping policy or your order, please contact our customer support team:

Email: supawebsite11@gmail.com
Phone: [...]